Ok, so I have a client on Monday, July 20th, wanting a new router installed for wireless capabilities. After completing the task, she asks if I can resolve an Excel install issue everytime she opens Excel. Sure, shouldn't be too difficult. Where's the install CD?
Well, I stick the CD in the tray and setup starts (or I think it does). No wait, Task Manager is stating that setup is running. Ok. So where's the Install screen? Funny. Let's try something else. Nope, but TM states that the install is started. Other installation, uh huh!
WTF! Let's restart the system. Okay, now were getting somewhere. Net Logon service is hanging on "Stopping" and Server service is hanging on "Starting". After an extensive period of time, they would eventually get to there desired states.
After numerous MSCONFIG cycles and reboots, I came upon a possible solution by Rick at http://www.dslreports.com/forum/remark,9240123
Seems that the installed printer Dell V505 had services( loading upon bootup. This caused the system services to hang for a period of time. So the solution provided to Rick was to cause the printer services(dlcg_device & dldw_device) to load AFTER the Server service. This was corrected via the registry.
Once completed the computer booted up without any services hanging. Issue resolved. Customer happy.
Just thought you might like to know that this entry answered the question -- what is the dldw_device service and does it need to be running at all -- that I'd had no luck with anywhere else. I now know it's a leftover from an uninstalled Dell printer, so feel no hesitation stopping the service.
ReplyDeleteThanks very much!